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Author Topic: Where is the Backup tab in Preferences?  (Read 1236 times)

Mournfuldog

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Where is the Backup tab in Preferences?
« on: November 30, 2012, 03:20:08 AM »
At http://www.taoeffect.com/espionage/Espi ... iltin.html there is a very nice picture of Espionage's preferences. That picture includes a Backup tab. When I go to Preferences, no backup tab is listed. Please tell me if there is a different Preferences pane somewhere, or how else I can specify backups so I have something other than Time Machine going for me. I'm using V3.04.

David
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »

zsolt

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Re: Where is the Backup tab in Preferences?
« Reply #1 on: November 30, 2012, 09:48:35 PM »
Hello David, that is a preference window of version 2.
The V2 had some problems with TM backups due to the way it works (Espionage).
The V3 does not have this problem any more, so the TM Backups are perfectly valid. There is no need to make a separate backup now.
But in case you wish to save the data in some other way, what you have to backup is

Homefolder/LIbrary/Application Support/com.taoeffect.espionge3

Let me know if you have any further questions.

Rgds
Zsolt
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »
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Mournfuldog

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Re: Where is the Backup tab in Preferences?
« Reply #2 on: December 01, 2012, 01:02:15 AM »
Thank you for the reply, Zsolt. If you don't mind my asking, looking at the link I provided, how was I supposed to know? I understand that the jump to version 3 has not gone entirely smoothly, but it might help if some enterprising soul were to go through all the version 2 pages and make it clear that those instructions do not apply to version 3. Even Search and Replace all instances of "Espionage" to Espionage 2" would be give the user a chance to see that it might be different. Some modest boiler plate text pasted at the top of each answer or page could perhaps help. Even here on the forums, I can clearly see that I am in the Espionage 3 area, but there is no such orientation on the aforementioned link. That strikes me as unfortunate. In my case, I searched for an answer, found it, and was unable to implement it for a sufficiently long time that I had to write to ask. This adds up to a considerable quantity of end-user frustration, and does not help build the Tao Effect brand, as this frustration seems avoidable. Again, pardon me if I am wrong about all of this, but even if I am, I thought you might like to know what it can look like from our end, as it seems to be a simple issue which could be addressed.
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »

zsolt

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Re: Where is the Backup tab in Preferences?
« Reply #3 on: December 01, 2012, 06:07:47 AM »
Hello, I agree with you, to some extent.
The trick is that the www.taoeffect.com is all about version 2, whereas the version 3 is at http://www.espionageapp.com
So if you would go from the root of the web site, you would understand this, but I guess you reached the page through some search or such.
I will surely forward your input to product management.

Thanks again,
Zsolt
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »
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