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Author Topic: E3 crashing often, EXC_BAD_ACCESS (SIGSEGV)  (Read 1319 times)

rainer

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E3 crashing often, EXC_BAD_ACCESS (SIGSEGV)
« on: June 04, 2012, 07:50:40 AM »
Hello,
after a good start with Espionage 3 the disappointment came. It crashed nearly every day since I upgraded.

The most common scenario is right after login. I enter the master password, the Espionage menu icon appears and disappears again. The crash report says this:

Code: [Select]
Process:         Espionage [400]
Path:            /Applications/Espionage.app/Contents/MacOS/Espionage
Identifier:      com.taoeffect.Espionage3
Version:         3.0.0 (3.0.0)
App Item ID:     524194921
App External ID: 7826831
Code Type:       X86-64 (Native)
Parent Process:  launchd [228]

Date/Time:       2012-06-04 09:36:00.906 +0200
OS Version:      Mac OS X 10.7.4 (11E53)
Report Version:  9
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000

What can I do?
Rainer
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »

zsolt

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Re: E3 crashing often, EXC_BAD_ACCESS (SIGSEGV)
« Reply #1 on: June 04, 2012, 08:51:41 PM »
Hello Reiner,

Can you please open a support ticket with us and send us the system.log and complete crash log for analysis.
Thanks
Zsolt
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »
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