Recent posts

#71

Espionage 3 / Re: My folder disappear HELP!

Last post by zsolt - July 31, 2017, 01:59:17 PM

Hello Javier,

first of all do not delete anything or empty the trash.
It is a bit strange that you found the sparsebundle in the trash it should have been on your desktop.
But never mind, just make sure you do not delete it.

But there should also be a file named 2xxxxxx password do not delete.txt" this file should also be on the desktop. The password is there.

Please let me know if you found it, and then I will give you further instructions,

Rgds
Zsolt

#72

Espionage 3 / My folder disappear HELP!

Last post by veneriojavier - July 31, 2017, 10:09:09 AM

Hi! Sorry for my English because I speak spanish.

I have this problem today. I had a folder with photos protected by Espionage in an external drive.
Today I tried restore it but in the middle of the process something happened and the process end.

Now I have 2 folder with 2 o 3 photos (I had thousands-altos 500gb) in the external drive. The other photos never showed.

So I tried to do it again but in the espionage it does´t appear the folder!!!

I tried to search where are my files and I discovered in the Recycle bin of the mac a file with the name xxxxxx.sparsebundle

When I put this file in the espionage ask me for a password that i don´t remember because I never needed.

I don´t know if I could explain myself. Someone could helpme please?

#73

Espionage 3 / Re: Cannot access old folders

Last post by zsolt - July 20, 2017, 12:49:26 PM

Can you please tell me which version of the OS X are you running, which version did ask you to reinstall, and which version do you have now?

Thanks
Zsolt

#74

Espionage 3 / Cannot access old folders

Last post by jrp1986 - July 17, 2017, 10:29:05 PM

Hi everyone,

I just tried to open my encrypted folders as usual and Espionage asked to reinstall. I have reinstalled but my older folders already encrypted are not working anymore. Does someone know how I can access the older folders and recover the information there?

Thank you so much in advance!

JRP

#75

Espionage 3 / Re: Difficulty restoring a spa...

Last post by zsolt - June 06, 2017, 01:12:13 AM

You are welcome.
The master password is sued to unlock espionage and let espionage access all the passwords it created for disk images.
Each disk image has it's own password, generated by espionage during folder encryption. You can see it if you click onto small "i" near the folder name in the folder list and then click onto copy password button.

I'm glad you got your data back,

Cheers
Zsolt

#76

Espionage 3 / Re: Limitations of Espionage 3

Last post by charlesj - June 05, 2017, 10:02:04 AM

Thank you for the information

Regards

Charles

#77

Espionage 3 / Re: Difficulty restoring a spa...

Last post by Jaytech - June 05, 2017, 09:39:05 AM

Thank you!  That worked.  I didn't realize that the password that was saved to the desktop was the password I should be using to unlock the sparsebundle, as I was trying to use my master password.  (I recall now that the app instructed me to use that password, but I didn't make the connection for some reason because I thought it was referring to something else.)  Thank you for your help!

#78

Espionage 3 / Re: Limitations of Espionage 3

Last post by zsolt - June 05, 2017, 01:28:05 AM

Hello Charles, Espionage is not meant to encrypt a home folder because the OS will try to access those folders earlier then Espionage can load itself and unlock the folders. It is meant to protect folders inside your home (sub)folders, for example inside your documents folder, picture folder etc. as the OS will not go deeper it will just check if the default home folders are present.

The idea is that a portion of your user data is sensitive and you keep it in a dedicated folder and then use Espionage to protect it.

I hope this helps, let me know if you have any further questions,

Cheers
Zsolt

#79

Espionage 3 / Re: Difficulty restoring a spa...

Last post by zsolt - June 05, 2017, 01:23:45 AM

Hello, if you have the sparsebundle on your desktop, that should indicate that you either selected the "decrypt folder" and this failed, or you selected the "force remove from database" option. In both cases however, there should also be password file saved onto your desktop, this is the password you have to use to unlock the sparse bundle.
You can either type it in into dialog which appears after you doubleclick onto sparse bundle (paste is not possible, you have to type it in), or you can reimport the sparse bundle into Espionage by dragging the sparse bundle over unlocked espionage window, there you can paste the password.

Let me know how it went,

Zsolt

#80

Espionage 3 / Difficulty restoring a sparseb...

Last post by Jaytech - June 02, 2017, 10:20:40 AM

Hi there.  I'm having difficulty restoring a sparsebundle.  I've read through several of the help topics and the solutions don't seem to be working for me.  If there is a thread that provides a solution to my issue and you can link me to it, that would be great.

My issue is that my copy of Espionage 3 seems to have ejected my encrypted database out onto my desktop.  I now have a file on my desktop called "name of my encrypted folder.sparsebundle."  When I try to open the file by double-clicking on it, MacOS (10.12.5) asks for my password, but the password I used to decrypt the folder within espionage doesn't work.  I previously had my encrypted folder on my HD, not on an external drive.  I tried to drag the sparsebundle file back into the folder and open it up through Espionage, but when I do that I just see the sparsebundle file in that folder and I'm still unable to see its contents or open it. 

Any pointers?

Thanks!