Recent posts

#61
Espionage 3 / Re: Limitations of Espionage 3
Last post by zsolt - June 05, 2017, 01:28:05 AM
Hello Charles, Espionage is not meant to encrypt a home folder because the OS will try to access those folders earlier then Espionage can load itself and unlock the folders. It is meant to protect folders inside your home (sub)folders, for example inside your documents folder, picture folder etc. as the OS will not go deeper it will just check if the default home folders are present.

The idea is that a portion of your user data is sensitive and you keep it in a dedicated folder and then use Espionage to protect it.

I hope this helps, let me know if you have any further questions,

Cheers
Zsolt
#62
Espionage 3 / Re: Difficulty restoring a spa...
Last post by zsolt - June 05, 2017, 01:23:45 AM
Hello, if you have the sparsebundle on your desktop, that should indicate that you either selected the "decrypt folder" and this failed, or you selected the "force remove from database" option. In both cases however, there should also be password file saved onto your desktop, this is the password you have to use to unlock the sparse bundle.
You can either type it in into dialog which appears after you doubleclick onto sparse bundle (paste is not possible, you have to type it in), or you can reimport the sparse bundle into Espionage by dragging the sparse bundle over unlocked espionage window, there you can paste the password.

Let me know how it went,

Zsolt
#63
Espionage 3 / Difficulty restoring a sparseb...
Last post by Jaytech - June 02, 2017, 10:20:40 AM
Hi there.  I'm having difficulty restoring a sparsebundle.  I've read through several of the help topics and the solutions don't seem to be working for me.  If there is a thread that provides a solution to my issue and you can link me to it, that would be great.

My issue is that my copy of Espionage 3 seems to have ejected my encrypted database out onto my desktop.  I now have a file on my desktop called "name of my encrypted folder.sparsebundle."  When I try to open the file by double-clicking on it, MacOS (10.12.5) asks for my password, but the password I used to decrypt the folder within espionage doesn't work.  I previously had my encrypted folder on my HD, not on an external drive.  I tried to drag the sparsebundle file back into the folder and open it up through Espionage, but when I do that I just see the sparsebundle file in that folder and I'm still unable to see its contents or open it. 

Any pointers?

Thanks!
#64
Espionage 3 / Limitations of Espionage 3
Last post by charlesj - June 02, 2017, 06:10:39 AM
I have Espionage 3.6 but am still undecided between Espionage and Filevault 2. I wish to encrypt my home folder and all its subfolders. I also wish to continue using Undercover.

I read in recent posts that Espionage cannot be used to encrypt my home folder and the advice seems to be not to encrypt folders under my home folder but only encrypt sub-folders of these.

This implies I will have to encrypt, perhaps, thousands of folders.

Is this correct?

Regards
Charles
#65
Espionage 3 / Re: Unable to open Sparsebundl...
Last post by zsolt - May 10, 2017, 12:27:02 PM
Great, I'm glad to hit the right point :-)

In case of any further troubles or questions, let me know.

BTW the problem you encountered came with Sierra, I would call it a bug, if the mountpoint folder is on an external volume then Apple's hdiutil which is used to manipulate the disk images, fails to work properly. As long as Apple does not fix this, the workaround I provided you is the only one which works.
Sorry about the inconvenience.
#66
Espionage 3 / Re: Unable to open Sparsebundl...
Last post by espiJe - May 09, 2017, 11:31:08 PM
Many thanks,
indeed that seemed to be the issue.

Thanks for this great customer support.
-Jens
#67
Espionage 3 / Re: Unable to open Sparsebundl...
Last post by zsolt - May 09, 2017, 11:16:43 PM
Good Morning Jens,

OK, in this case it might be that you are hitting the "external volume mountpoint folder on Sierra" problem.
Please create a new empty folder in your Documents folder on the boot disk, name it anyway you want.

Now unlock Espionage, click onto small "i" near the folder name in the espionage folder list, and using the mountpoint drop down menu, point Espionage to this newly created folder.

Try to unlock the folder now, if it works, you will see the content of the disk image through that new folder.

Let me know if this worked,

Thanks
Zsolt
#68
Espionage 3 / Re: Unable to open Sparsebundl...
Last post by espiJe - May 09, 2017, 01:33:21 PM
Hi Zsolt,
I have 2 disk in my MacBook Pro. The main disk has been replaced with a new one (Sierra on it). The 2nd disk had my sparsebundle and mount point.

Are you booting from an internal or from an external disk?
I'm booting from the new internal disk (start volume)

Was the folder you protected on external disk or internal disk?
It was on the 2nd internal disk (in the CD Rom bay)

Does the problem happen with each protected folder or only with this one?
Unfortunately, I only have one protected folder.

What I have tested:
a) copied over the files under /Application Support/... AND the sparsebundle and folder to my new internal disk. That showed me the folder and sparsebundle in Espioanage app.
aa) tried to unlock with that setting - no success
ab) pointed folder and sparsebundle to the still existing ones on my 2nd disk - no success.

Maybe I' missing a step. So, any help appreciated.
Tia,
jens
#69
Espionage 3 / Re: Unable to open Sparsebundl...
Last post by zsolt - May 09, 2017, 12:59:01 PM
Hello Jens,

With Sierra, there is only one known problem, and this is when the moutpoint folder is on an external disk, to fix it, you create an empty folder on your boot disk and use the Espionage folder option window to point it to the new folder.

However, I'm not sure if I understand your setup properly.

Are you booting from an internal or from an external disk?
Was the folder you protected on external disk or internal disk?
Does the problem happen with each protected folder or only with this one?

Thanks
Zsolt
#70
Espionage 3 / Unable to open Sparsebundle af...
Last post by espiJe - May 09, 2017, 09:36:06 AM
Hi TaoEffect,
I'm running into an issue encrypting my sparsebundle.
I have created a new Sierra OS X install and made this my main disk.
Sparsebundle, Mount folder, and Espionage folder under /Application Support have been copied over to  my new disk.

When I want to unlock my bundle, I get a non-meaningful notification popup in German (my system is German) saying: Kritische Warnung: Freigabe von TEM: Oeffnen der Image-Datei fehlgeschlagen. Fehler: fehlgeschlagen

I tried several suggestion from this forum (TopicID 11199, 10044, 10041) but no success.

I have 1 backup but I fear to touch it in case something will get damaged during my attempts.

Appreciate any advice.
-jens