Forums temporarily locked down! Please read!

Author Topic: Unable to encrypt Mail folder  (Read 1816 times)

nomolo

  • H4X0r
  • ****
  • Posts: 37
    • View Profile
Unable to encrypt Mail folder
« on: April 28, 2012, 10:31:31 PM »
In the past I have successfully protected my Mail folder (amongst others) with Espionage. But after an infection with the FlashBack malware, I decided to remove my protected folders and re-encrypt them with new passwords. But each of my attempts to re-encrypt my Mail folder has failed.

I initially thought this might be because I didn't have sufficient free disk space (my Mail folder is about 43G and I had about 55G of free space) but I have just freed up about 192G of space and I was still unable to encrypt the Mail folder. (I'm using OS 10.6.8 and Espionage 2.8.13)

The console output is below. Any advice much appreciated!


24/04/2012 00:15:11   Espionage[3756]   ERROR (-[TEKeychainManager unlockWithPassword:]:322): SecKeychainUnlock returned: -25293
24/04/2012 00:15:34   [0x0-0xc00c0].com.taoeffect.Espionage[3756]   SystemFlippers: didn't consume all data for long ID 0 (pBase = 0x1005fe188, p = 0x1005fe18c, pEnd = 0x1005fe190)
24/04/2012 00:15:34   Espionage[3756]   INFO: removing from loginitems: /Applications/Mail.app
24/04/2012 00:15:57   Espionage[3756]   WARN (num512BlocksInDir:165): FTS_ERR: /Users/mf/Library/Mail/.Trashes: Permission denied
24/04/2012 00:16:21   Espionage[3756]   WARN (num512BlocksInDir:165): FTS_ERR: /Users/mf/Library/Mail/.Trashes: Permission denied
24/04/2012 00:16:21   EspionageHelper[179]   INFO: preparing to encrypt: /Users/mf/Library/Mail
24/04/2012 00:16:21   EspionageHelper[179]   WARN (num512BlocksInDir:165): FTS_ERR: /Users/mf/Library/Mail/.Trashes: Permission denied
24/04/2012 00:16:23   com.taoeffect.EspionageHelper[179]   /Users/mf/Library/Mail/.Trashes: Permission denied
24/04/2012 00:55:18   com.taoeffect.EspionageHelper[179]   2012-04-24 00:55:18.051 copy-helper[3848:903] copy error (canceling): /Volumes/Mail/Mailboxes/IN FORMER/In - Former - Dec 2006.mbox/Attachments/644227/1/FOI DISCLOSURES 21.12.05: No space left on device
24/04/2012 00:55:19   com.taoeffect.EspionageHelper[179]   could not access /Volumes/Mail/Mailboxes/IN FORMER/In - Former - Dec 2006.mbox/Attachments/644227/1/FOI DISCLOSURES 21.12.05 - No space left on device
24/04/2012 00:55:22   com.taoeffect.EspionageHelper[179]   hdiutil: create failed - No space left on device
24/04/2012 00:55:22   EspionageHelper[179]   ERROR (fixPermissions:88): couldn't set correct permissions on: /Users/mf/Library/.Mail.sparsebundle
24/04/2012 00:55:22   EspionageHelper[179]   ERROR (setupImageForRecord:1294): hdiutil returned 1 trying to create dmg!
24/04/2012 00:55:22   Espionage[3756]   ERROR (-[AppController operationFinished:]:1380): error 1 during operation
24/04/2012 00:55:22   EspionageHelper[179]   INFO: Posted critical message: Couldn't setup image for 'Mail'
Check the log (see Espionage Help menu) for more info.
24/04/2012 00:55:23   EspionageHelper[179]   ERROR (-[SetupEncryptedRecordTask runTask]:51): failed to properly setup possibly encrypted folder: /Users/mf/Library/Mail
24/04/2012 05:46:59   Espionage[3756]   INFO: backed up: /Users/mf/Library/Application Support/Espionage/Backups/database 2012-04-24 054659 (1 item)
24/04/2012 05:46:59   Espionage[3756]   INFO: backed up: /Users/mf/Library/Application Support/Espionage/Backups/Espionage 2012-04-24 054659 (1 item).keychain
24/04/2012 06:44:36   EspionageHelper[179]   INFO: Posted alert message: Preventing launch of Mail because its folder 'Mail' is disabled.

You can enable the folder in Espionage.
24/04/2012 06:44:47   EspionageHelper[179]   INFO: Posted alert message: Preventing launch of Mail because its folder 'Mail' is disabled.

You can enable the folder in Espionage.
24/04/2012 06:45:26   EspionageHelper[179]   INFO: Enabling: /Users/mf/Library/Mail
24/04/2012 06:45:33   EspionageHelper[179]   ERROR (-[NSFileManager(TEAdditions) aclsForFileAtPath:]:412): failed to open: /Volumes/EspionageMounts: No such file or directory
24/04/2012 06:45:47   Espionage[5254]   INFO: readding to loginitems: /Applications/Mail.app
24/04/2012 06:45:54   Espionage[5254]   INFO: backed up: /Users/mf/Library/Application Support/Espionage/Backups/database 2012-04-24 064554 (0 items)
24/04/2012 06:45:54   Espionage[5254]   INFO: backed up: /Users/mf/Library/Application Support/Espionage/Backups/Espionage 2012-04-24 064554 (0 items).keychain
25/04/2012 07:02:12   EspionageHelper[190]   __CFServiceControllerBeginPBSLoadForLocalizations timed out while talking to pbs
25/04/2012 12:22:28   EspionageHelper[169]   __CFServiceControllerBeginPBSLoadForLocalizations timed out while talking to pbs
28/04/2012 02:27:09   Espionage[30302]   ERROR (-[EspionageInstaller loginListContainsHelper:isOutOfDate:removeIfFound:]:97): couldn't get list of login items: -1712
28/04/2012 02:28:06   [0x0-0x452452].com.taoeffect.Espionage[30302]   SystemFlippers: didn't consume all data for long ID 0 (pBase = 0x1005fe188, p = 0x1005fe18c, pEnd = 0x1005fe190)
28/04/2012 02:28:06   Espionage[30302]   INFO: removing from loginitems: /Applications/Mail.app
28/04/2012 02:28:26   Espionage[30302]   WARN (num512BlocksInDir:165): FTS_ERR: /Users/mf/Library/Mail/.Trashes: Permission denied
28/04/2012 02:28:39   Espionage[30302]   WARN (num512BlocksInDir:165): FTS_ERR: /Users/mf/Library/Mail/.Trashes: Permission denied
28/04/2012 02:28:40   EspionageHelper[169]   INFO: preparing to encrypt: /Users/mf/Library/Mail
28/04/2012 02:28:40   EspionageHelper[169]   WARN (num512BlocksInDir:165): FTS_ERR: /Users/mf/Library/Mail/.Trashes: Permission denied
28/04/2012 02:28:43   com.taoeffect.EspionageHelper[169]   /Users/mf/Library/Mail/.Trashes: Permission denied
28/04/2012 03:10:21   com.taoeffect.EspionageHelper[169]   2012-04-28 03:10:21.507 copy-helper[30429:903] copy error (canceling): /Volumes/Mail/Mailboxes/IN FORMER/In - Former - Dec 2006.mbox/Attachments/644188/15/277R - MF.doc: No space left on device
28/04/2012 03:10:22   com.taoeffect.EspionageHelper[169]   could not access /Volumes/Mail/Mailboxes/IN FORMER/In - Former - Dec 2006.mbox/Attachments/644188/15/277R - MF.doc - No space left on device
28/04/2012 03:10:26   com.taoeffect.EspionageHelper[169]   hdiutil: create failed - No space left on device
28/04/2012 03:10:26   EspionageHelper[169]   ERROR (fixPermissions:88): couldn't set correct permissions on: /Users/mf/Library/.Mail.sparsebundle
28/04/2012 03:10:26   EspionageHelper[169]   ERROR (setupImageForRecord:1294): hdiutil returned 1 trying to create dmg!
28/04/2012 03:10:26   Espionage[30302]   ERROR (-[AppController operationFinished:]:1380): error 1 during operation
28/04/2012 03:10:26   EspionageHelper[169]   INFO: Posted critical message: Couldn't setup image for 'Mail'
Check the log (see Espionage Help menu) for more info.
28/04/2012 03:10:27   EspionageHelper[169]   ERROR (-[SetupEncryptedRecordTask runTask]:51): failed to properly setup possibly encrypted folder: /Users/mf/Library/Mail
28/04/2012 05:02:43   Espionage[30302]   INFO: backed up: /Users/mf/Library/Application Support/Espionage/Backups/database 2012-04-28 050242 (1 item)
28/04/2012 05:02:43   Espionage[30302]   INFO: backed up: /Users/mf/Library/Application Support/Espionage/Backups/Espionage 2012-04-28 050243 (1 item).keychain
28/04/2012 05:09:48   Espionage[192]   __CFServiceControllerBeginPBSLoadForLocalizations timed out while talking to pbs
28/04/2012 05:09:53   Espionage[192]   ERROR (-[EspionageInstaller loginListContainsHelper:isOutOfDate:removeIfFound:]:97): couldn't get list of login items: -1712
28/04/2012 05:09:58   com.taoeffect.EspionageHelper[203]   [iSpy.framework] ERROR (760): connect: No such file or directory
28/04/2012 05:09:58   EspionageHelper[203]   ERROR (main:125): failed to start iSpy, reason: 1
28/04/2012 05:10:24   com.apple.launchd.peruser.501[124]   (com.taoeffect.EspionageHelper[203]) Exit timeout elapsed (20 seconds). Killing
28/04/2012 05:10:25   Espionage[192]   ERROR (-[AppController startHelperConnection]:825): caught exception (NSInvalidReceivePortException) while connecting to helper: connection went invalid while waiting for a reply
28/04/2012 05:10:26   Espionage[192]   __CFServiceControllerBeginPBSLoadForLocalizations timed out while talking to pbs
28/04/2012 05:15:18   EspionageHelper[187]   INFO: Posted alert message: Skipping launch of 'Mail': folder 'Mail' is locked
28/04/2012 05:15:22   EspionageHelper[187]   __CFServiceControllerBeginPBSLoadForLocalizations timed out while talking to pbs
28/04/2012 05:16:53   EspionageHelper[187]   __CFServiceControllerBeginPBSLoadForLocalizations timed out while talking to pbs
28/04/2012 07:22:05   EspionageHelper[187]   INFO: Posted alert message: Preventing launch of Mail because its folder 'Mail' is disabled.

You can enable the folder in Espionage.
28/04/2012 07:22:49   Espionage[454]   ERROR (-[EspionageInstaller loginListContainsHelper:isOutOfDate:removeIfFound:]:97): couldn't get list of login items: -1712
28/04/2012 07:23:07   EspionageHelper[187]   INFO: Enabling: /Users/mf/Library/Mail
28/04/2012 07:23:16   EspionageHelper[187]   ERROR (-[NSFileManager(TEAdditions) aclsForFileAtPath:]:412): failed to open: /Volumes/EspionageMounts: No such file or directory
28/04/2012 07:24:36   Espionage[454]   INFO: readding to loginitems: /Applications/Mail.app
28/04/2012 23:27:26   Espionage[454]   Sparkle Error: An error occurred in retrieving update information. Please try again later.
28/04/2012 23:27:26   Espionage[454]   Sparkle Error (continued): A server with the specified hostname could not be found.
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »

zsolt

  • Global Moderator
  • Veteran
  • *****
  • Posts: 823
    • View Profile
Re: Unable to encrypt Mail folder
« Reply #1 on: April 30, 2012, 08:01:23 AM »
Hello, I would say it is still that you run out of disk space when doing the encryption, see here

28/04/2012 03:10:21   com.taoeffect.EspionageHelper[169]   2012-04-28 03:10:21.507 copy-helper[30429:903] copy error (canceling): /Volumes/Mail/Mailboxes/IN FORMER/In - Former - Dec 2006.mbox/Attachments/644188/15/277R - MF.doc: No space left on device
28/04/2012 03:10:22   com.taoeffect.EspionageHelper[169]   could not access /Volumes/Mail/Mailboxes/IN FORMER/In - Former - Dec 2006.mbox/Attachments/644188/15/277R - MF.doc - No space left on device
28/04/2012 03:10:26   com.taoeffect.EspionageHelper[169]   hdiutil: create failed - No space left on device
28/04/2012 03:10:26   EspionageHelper[169]   ERROR (fixPermissions:88): couldn't set correct permissions on: /Users/mf/Library/.Mail.sparsebundle

Note that if you enable Espionage Backup, which I strongly advise, then it will take one more that amount of space on the disk. Or, alternatively, if all your accounts are IMAP accounts, then you have all the Emails stored on Server too, so in case of local data loss, you can simply resync your email.

Also, before trying to enycrpt the Mail folder, try the process with some small unimportant folder just to see if Espionage is healthy, as in the logs I see some general process related problems too.

Cheers,
Zsolt
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »
Follow @espionageapp on twitter for news! | For general Mac support, please visit Mac Me Support