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Author Topic: Lifetime license for V2 does not work with V3  (Read 1198 times)

Jay Cowan

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Lifetime license for V2 does not work with V3
« on: October 28, 2013, 11:48:58 PM »
Hello:
My lifetime license stopped working when I upgraded to Version 3 of Espionage.
I purchased the lifetime license for Espionage 2 on Oct 15 2010. I just downloaded Version 3.5.2 from your website (not Apple's App Store). But when I attempt to drag in the license file to the "Drop your license file here" window, I get an error dialog that says "Sorry this is not a valid license".

Thinking something was amiss with the file, I had Tao Effects email me a copy of the lifetime license file. But the new one has the same problem.

Please tell me how to activate the version 3.5.2 with my lifetime license.

Thank You,
Jay Cowan

greg

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Re: Lifetime license for V2 does not work with V3
« Reply #1 on: October 29, 2013, 02:13:22 AM »
Hello:
My lifetime license stopped working when I upgraded to Version 3 of Espionage.
I purchased the lifetime license for Espionage 2 on Oct 15 2010. I just downloaded Version 3.5.2 from your website (not Apple's App Store). But when I attempt to drag in the license file to the "Drop your license file here" window, I get an error dialog that says "Sorry this is not a valid license".

Thinking something was amiss with the file, I had Tao Effects email me a copy of the lifetime license file. But the new one has the same problem.

Please tell me how to activate the version 3.5.2 with my lifetime license.

Thank You,
Jay Cowan

I just had your license resent to you. Use the attachment in the email that was sent out today (October 28, 2013), and send an email to our support email address if you run into any problems.
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aljen

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Re: Lifetime license for V2 does not work with V3
« Reply #2 on: November 28, 2013, 07:29:06 AM »
Hi,

seems like I had the same problem. Having bought an Espionage licence some time ago (I think it must have been the version 2), I hardly used it. Now I realize there ist merely version 3.0 out there, and my licence key file won't work for it. Upon dragging into the window, it reads, "Invalid licence key - sorry…" etc.

Do I have to obtain an upgrade licence or is there another way to fix the issue?

t.i.a.!

Greetings
Alexander

zsolt

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Re: Lifetime license for V2 does not work with V3
« Reply #3 on: December 01, 2013, 07:09:57 PM »
Hello Alexander, the lifetime license means that if a major version gets released, it is free for you, but does not necessarily mean that the license of version 2 will work with it.
In fact, version 3 has it's own license file, so please let me know your email address and I will send you the license for version 3. You can send me your email to support@taoeffect.com

Rgds
Zsolt
« Last Edit: December 02, 2013, 02:09:52 AM by greg »
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