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Author Topic: can't copy or paste  (Read 4459 times)

aj_cairo

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can't copy or paste
« on: January 18, 2013, 12:00:02 PM »
hi...
I use Espionage 2 on OS X 10.8.2.. No problems with the app itself.. however, for some reasons, after installing it, I can't copy or paste from/to external hard disks or flash drivers...

please advice..

regards,
AJ
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »

zsolt

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Re: can't copy or paste
« Reply #1 on: January 19, 2013, 08:13:05 PM »
Hello, we had not such report so far. I  have no idea how this could be related.
If you open the console, do you see any messages showing up at the moment you want to copy/paste?
what if you drag a file from internal to external drive?
are you copying from the protected folder or it is any folder?

Rgds
Zsolt
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »
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aj_cairo

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Re: can't copy or paste
« Reply #2 on: January 21, 2013, 06:27:54 AM »
* it happens without any console messages..
* it is with external folders only through flash drivers or external hard drivers... when i connect them to my macbook, no option of "copying" at all, nor dragging and dropping works! tried with several units, all the same...
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »

zsolt

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Re: can't copy or paste
« Reply #3 on: January 22, 2013, 08:29:12 PM »
Hello, would it be possible that we setup a remote session so that I can look into this matter?
I would be available tomorrow after 5PM CET Time, please mail me about your availability directly to taoeffect@macmesupport.com

Thanks
Zsolt
« Last Edit: December 31, 1969, 11:00:00 PM by Guest »
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