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Tao Effect Forums • View topic - Trial over but directory not unlocked

Trial over but directory not unlocked

General discussion about Espionage 2.

Trial over but directory not unlocked

Postby snapjack » Wed Aug 26, 2009 8:25 pm

My trial ended so I uninstalled it but the folder is still locked, anyway around this? :o

Thank you.
snapjack
 
Posts: 4
Joined: Wed Aug 26, 2009 5:57 pm

Re: Trial over but directory not unlocked

Postby greg » Fri Aug 28, 2009 2:18 am

I'll be happy to help, but I'll need to know the answers to these questions:

- What do you mean it's still locked?
- What do you see inside the folder?
- How did you uninstall Espionage?
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Re: Trial over but directory not unlocked

Postby snapjack » Fri Aug 28, 2009 1:51 pm

OK, thanks for the help.

Inside the folder now are three other folders:
Do not modify it in this state
It is controlled by Espionage
This folder contains encrypted data

I hit the uninstall button after it gave me the warning that the trial was over. At least I'm pretty sure that's what I did.
snapjack
 
Posts: 4
Joined: Wed Aug 26, 2009 5:57 pm

Re: Trial over but directory not unlocked

Postby greg » Fri Aug 28, 2009 8:39 pm

That's odd, yes it looks like the folder wasn't restored for one reason or another.

To restore it back you'll need to re-install Espionage (latest version), add the folder to Espionage (enter the folder's password), and then remove the folder from Espionage. Removing it from Espionage will restore it.

If that doesn't help then download and run , it will send us information about what went wrong:

Best regards,
Greg, Tao Effect
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Re: Trial over but directory not unlocked

Postby snapjack » Fri Aug 28, 2009 9:00 pm

re-install didn't work

couldn't send the report either but here is the jist of it:

Error: Failed to copy: /Users/*****/Library/Application Support/Espionage/ignorelist (file doesn't exist)
Error: Failed to copy: /Users/*****/Library/Application Support/Espionage/associations (file doesn't exist)
Attached to report: com.taoeffect.Espionage.plist
Error: Failed to copy: /Users/******/Library/Preferences/com.taoeffect.EspionageHelper.plist (file doesn't exist)
Attached to report: ispyd.log
Attached to report: system.log
Filtered and wrote: system-filtered.log
Attached to report: processes.txt
LCC Scroll Enhancer Loader not detected.
LCC Scroll Enhancer not detected.
snapjack
 
Posts: 4
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Re: Trial over but directory not unlocked

Postby greg » Fri Aug 28, 2009 9:08 pm

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Re: Trial over but directory not unlocked

Postby snapjack » Sun Aug 30, 2009 4:48 pm

Will do, thanks.
snapjack
 
Posts: 4
Joined: Wed Aug 26, 2009 5:57 pm


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