Tao Effect Forums

Espionage => Espionage 3 => Topic started by: Jaytech on June 02, 2017, 05:20:40 PM

Title: Difficulty restoring a sparsebundle
Post by: Jaytech on June 02, 2017, 05:20:40 PM
Hi there.  I'm having difficulty restoring a sparsebundle.  I've read through several of the help topics and the solutions don't seem to be working for me.  If there is a thread that provides a solution to my issue and you can link me to it, that would be great.

My issue is that my copy of Espionage 3 seems to have ejected my encrypted database out onto my desktop.  I now have a file on my desktop called "name of my encrypted folder.sparsebundle."  When I try to open the file by double-clicking on it, MacOS (10.12.5) asks for my password, but the password I used to decrypt the folder within espionage doesn't work.  I previously had my encrypted folder on my HD, not on an external drive.  I tried to drag the sparsebundle file back into the folder and open it up through Espionage, but when I do that I just see the sparsebundle file in that folder and I'm still unable to see its contents or open it. 

Any pointers?

Thanks!
Title: Re: Difficulty restoring a sparsebundle
Post by: zsolt on June 05, 2017, 08:23:45 AM
Hello, if you have the sparsebundle on your desktop, that should indicate that you either selected the "decrypt folder" and this failed, or you selected the "force remove from database" option. In both cases however, there should also be password file saved onto your desktop, this is the password you have to use to unlock the sparse bundle.
You can either type it in into dialog which appears after you doubleclick onto sparse bundle (paste is not possible, you have to type it in), or you can reimport the sparse bundle into Espionage by dragging the sparse bundle over unlocked espionage window, there you can paste the password.

Let me know how it went,

Zsolt
Title: Re: Difficulty restoring a sparsebundle
Post by: Jaytech on June 05, 2017, 04:39:05 PM
Thank you!  That worked.  I didn't realize that the password that was saved to the desktop was the password I should be using to unlock the sparsebundle, as I was trying to use my master password.  (I recall now that the app instructed me to use that password, but I didn't make the connection for some reason because I thought it was referring to something else.)  Thank you for your help!

Title: Re: Difficulty restoring a sparsebundle
Post by: zsolt on June 06, 2017, 08:12:13 AM
You are welcome.
The master password is sued to unlock espionage and let espionage access all the passwords it created for disk images.
Each disk image has it's own password, generated by espionage during folder encryption. You can see it if you click onto small "i" near the folder name in the folder list and then click onto copy password button.

I'm glad you got your data back,

Cheers
Zsolt