Tao Effect Forums

Espionage => Espionage 2 => Topic started by: jay on March 21, 2011, 07:20:00 PM

Title: Cannot establish communication with espionage helper
Post by: jay on March 21, 2011, 07:20:00 PM
Hi there,

I downloaded the latest spy, followed your reset instructions, and changed the /applicationsupport/espionage folder several times. Still get the same error message of "Cannot establish communication with espionage helper."

I have vital information in some of my folders that I need to access asap. What should I do?

Thanks!
Title: Re: Cannot establish communication with espionage helper
Post by: greg on March 22, 2011, 11:06:51 AM
Hi jay,

Try the suggestions in this thread:

viewtopic.php?f=6&t=313&p=1019 (http://www.taoeffect.com/forums/viewtopic.php?f=6&t=313&p=1019)

Let us know if that doesn't help.

Kind regards,
Greg, Tao Effect
Title: Re: Cannot establish communication with espionage helper
Post by: jay on March 24, 2011, 07:52:09 PM
Unfortunately, manually uninstalling it, then downloading a fresh copy, installing it, and then trying to open it has resulted in the same problem. It says "Waiting for EspionageHelper" and then give me the same error message as before. Any other ideas?
Title: Re: Cannot establish communication with espionage helper
Post by: greg on March 25, 2011, 11:11:45 AM
Quote from: "jay"Unfortunately, manually uninstalling it, then downloading a fresh copy, installing it, and then trying to open it has resulted in the same problem. It says "Waiting for EspionageHelper" and then give me the same error message as before. Any other ideas?

Make sure that you have the latest version of Espionage installed (2.8.9). Then, if you're still having problems, please download and run this diagnostic tool (http://www.taoeffect.com/other/TEDiagnosticTool.app.zip), and be sure to mention this thread in the comments in the report before sending it.