can't copy or paste

Started by aj_cairo, January 18, 2013, 05:00:02 AM

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aj_cairo

hi...
I use Espionage 2 on OS X 10.8.2.. No problems with the app itself.. however, for some reasons, after installing it, I can't copy or paste from/to external hard disks or flash drivers...

please advice..

regards,
AJ

zsolt

#1
Hello, we had not such report so far. I  have no idea how this could be related.
If you open the console, do you see any messages showing up at the moment you want to copy/paste?
what if you drag a file from internal to external drive?
are you copying from the protected folder or it is any folder?

Rgds
Zsolt
Follow @espionageapp on twitter for news! | For general Mac support, please visit Mac Me Support

aj_cairo

#2
* it happens without any console messages..
* it is with external folders only through flash drivers or external hard drivers... when i connect them to my macbook, no option of "copying" at all, nor dragging and dropping works! tried with several units, all the same...

zsolt

#3
Hello, would it be possible that we setup a remote session so that I can look into this matter?
I would be available tomorrow after 5PM CET Time, please mail me about your availability directly to mailto:taoeffect@macmesupport.com">taoeffect@macmesupport.com

Thanks
Zsolt
Follow @espionageapp on twitter for news! | For general Mac support, please visit Mac Me Support