Messages

I am not sure why you're not getting the password prompt. Has it ever worked properly?

Yes, it did. There was a time I used to get password prompts.

[...] Then uninstall and re-install by redownloading Espionage from our site). If that doesn't help consider whether there is some software conflict between Espionage and another application that may be causing the problem.

I uninstalled and reinstalled the application following the procedure above. Before the installation I closed every other application might have accessed that folder.

But Nothing changed: the new installation recognized the existence of an Espionage-protected folder, but there are no password prompts when accessing the folder via the Finder.

I cannot really imagine which other app might conflict with Espionage. I do not have any other encryption service or "folder-watchers" applications.

If you think I might send you additional information for solving this problem, I will gladly prepare the files you request.

These are some lines in the iSpy logs (/Library/Logs/ispyd.log):

Dec 10 09:52:38 [ispyd] ERROR (289): kevent: Interrupted system call
Dec 10 09:52:39 [ispyd] ERROR (566): getting data: Bad file descriptor
Dec 10 09:52:39 [ispyd] WARNING (431): KEXTComm: corrupt message?
(kernel) Kext unloading is disabled (com.taoeffect.ispy.kext).
Failed to unload com.taoeffect.ispy.kext - (libkern/kext) function disabled.
Dec 12 11:03:36 [ispyd] ERROR (289): kevent: Interrupted system call
Dec 12 11:03:36 [ispyd] ERROR (566): getting data: Bad file descriptor
Dec 12 11:03:36 [ispyd] WARNING (431): KEXTComm: corrupt message?
 

Regards,
 thistle

Your data is most likely fine, try unlocking the folder from within Espionage using the "Locked" checkbox.

If I open Espionage and uncheck the "Locked" checkbox, the folder is finally decrypted. If I lock it again, there is still the same problem as before: accesses from the Finder are ignored and do not trigger Espionage.

Thanks.

I have the same problem. A folder (actually the only folder under Espionage control), which is currently locked, does not trigger Espionage password request.

Basically, if I click on this folder in the Finder, I can see the three folders with names "This folder contains encrypted data ..."

If I click on Espionage menu bar item, select the locked folder and then Unlock", the Finder window is open but, again, I see only "This folder contains..." with no password request.

However, the Finder  **IS NOT** in the Ignore List, which is actually empty.

I am sure I did not perform any illegal operation on that folder. So.. what's happened to my data?

Regards,
 thistle