Trying to encrypt a folder, I get the following message:
Critcal Alert! Can't encrypt 'Folder Name': failed to get password from keychain
I'm trying to use a custom password with this folder that's different from the Espionage main password. Is this possible, and if so, what am I doing wrong?
Sometimes the keychain can be a bit flaky (and we are planning on moving away from it). There are a couple of things you can try (and I would try them in this order):
- Restart your computer and try again
- Repair the keychain. Open the Keychain Access application (Spotlight for it), and from the menu choose Keychain Access > Keychain First Aid. Then enter your admin password, select Repair, and click Start. After it's repaired restart your computer and try encrypting the folder again.
- Try switching keychains in Espionage's advanced preferences.
If that doesn't help please download and run this diagnostic utility (http://www.taoeffect.com/other/TEDiagnosticTool.app.zip).