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Messages - zsolt

#61
Hello, yes, it is a good suggestion and already on our to do list.

So it will be implemented eventually but I cannot commit to any timeframe.

Normally, as per my previous reply to you, users will have two folder sets, one "real" and one "emergency", and you will always be using the real one, the emergency is just a standby folder set, so normally you will be working with one folder set all the time, and therefore rarely need to lock multiple, but still, the suggestion is good.

Thanks
Zsolt
#62
I think you missed the point, let me explain:

say you have 3 folders, the first 2 are somewhat secret and the 3rd is very secret.
So you create two folder sets, in the first you add the first 2 folders and in the second you add the 3rd.
Now if you enter the password for first folder set only the 2 folders will show up in Espionage, if you lock it and enter the password for second folder set then only the 3rd folder will show up.
The idea behind is that you get somebody forcing you to unlock your protected data, you can choose which password you will enter and there is no way the intruder can know if you have multiple passwords i.e folder sets. So you reveal only the less secret data.

But maybe I did not understand what is bothering you, so if it is me who missed the point, please correct me.

Thanks
Zsolt
#63
Espionage 3 / Re: Critical Error - Failed to Unlock!
December 11, 2016, 03:34:29 AM
Hello, this is probably a known issue, but let me clarify it a bit further:
- you protected a folder which was originally on this USB stick but decided to put the sparseundle into your startupdisk/Documents folder?
This does not make much sense, because I guess the reason you encrypted the folder on the USB stick is to be able to detach this folder from the Mac (for security reasons I guess).
The sparsebundle is the "file" which actually holds the data, so it would make more sense to keep that on the USB stick.

##

now to the problem: it is the mountpoint folder which makes problems here, this is a known issue under Sierra, the workaround is to put the mountpoint folder onto internal disk.

So if I got it all right, then this is to do:
- create a folder named "untitled folder" inside your Documents folder
- unlock espionage
- click onto small "i" near the folder name in Espionage folder list, this will take you to the folder options window
- use the disk image drop down menu to move the sparse bundle onto USB stick
- use the mount point drop down menu to select the folder you created on your internal disk
After this is done, it should start to work normally

let me know how it went,
Zsolt
#64
Please visit https://www.espionageapp.com/, click onto support link in the upper right corner and the scroll all the way to the bottom and click on the contact us privately link.

Rgds
Zsolt
#65
There is no need to move it, the license is valid for all the macs you own.
Just use the license file you got at the time on the new mac.
If you do not have it, please open a support ticket and I will send you the link where you can download it again.

Rgds
Zsolt
#66
Espionage 3 / Re: Buying Espionage 3
November 19, 2016, 12:19:09 PM
Hello Armando, I informed sales about this, they will take a look

Zsolt
#67
Hello Armando, this file should belong to Intego virus barrier app.

The best thing to do appears to be setting Intego VirusBarrier to "trust" the folder, or its enclosing folder, preferably before encrypting it for the first time. Encryption then appears to behave normally with VirusBarrier running.

If the folder was previously encrypted (perhaps with an earlier version of Espionage) or was under the "protection" of any version of VirusBarrier at any time in the past, then the .vbt5 invisible file must be removed before the file can be encrypted. Using iVisible (you can find it on macupdate) to make .vbt5 visible and moving it only to the trash fixes the problem and it doesn't recur.

Let me know how it went,

Rgds
Zsolt
#68
Espionage 3 / Re: iCloud Document folder sync mount point
November 17, 2016, 07:26:05 AM
Hello I did not test it, but yes, it should work as long as iCloud sync does not try to "follow" the mountpoint and sync the content of the disk image "through" the mountpoint folder, but if you did not see it so far, then I guess it will not sync it.

Only make sure that you lock the folder on one Mac before unlocking it on the other.

If you encounter any problems, let me know and we can test and compare

Zsolt
#69
Perfect. Now we need to replace the current Library/Application Support/com.taoeffect.Espionage3 folder with the one you found.

Quit espionage

Hold down the option key, and from the Finder's go menu, select Library, this will take you into the appropriate library folder. Now go to application support, and rename the com.taoeffect.Espionage3 folder to something else, and put the one you found into the same folder

Launch Espionage and the folders should be listed.

Now depending on changed paths, if you try to unlock a folder it might complain that the mountpoint folder is missing.
If this happens, create an empty folder using Finder with appropriate name and in appropriate location. Now click onto a small "i" near the folder name in the Espionage folder list and in the folder option window use the mountpoint drop down menu to point Espionage to the newly created folder.

Now with the mountpoint problem fixed, it might complain that the disk image is missing, at the same window in Espionage there will be another drop down menu named Disk image, note the current disk image name, then use the drop down menu to point Espionage to the same disk image but in the new location.

After this all should start to work

Let me know how it went,

Zsolt
#70
Hello, if you do not have a copy of your Library/Application Support/com.taoeffect.Espionage3 folder from the time Espionage worked, then the data is lost.
From your description I do not know if you have in dropbox only the mountpoint folder or the disk images or both, but if you do not have the Espionage database from the aforementioned folder, then we are missing the passwords to unlock the disk images, so again, we cannot do anything with the data.

If you have a copy of the folder, then let me know and we can set it up.

Rgds
Zsolt
#71
Espionage 3 / Re: "There isn't enough free space"
November 10, 2016, 04:32:27 AM
Thanks for letting me know, we are at mercy of the Sierra's  hdiutil.

I'm glad it works now, thanks for your patience and tests.

Strange though that a small folder worked.

Cheers
Zsolt
#72
Espionage 3 / Re: "There isn't enough free space"
November 08, 2016, 03:40:51 AM
Hello, it does provide me with info but it still does not make sense.

The disk image is somewhat bigger then the amount of data you want to protect, but we are talking MBs, not more, so 35GB folder to protect should not take up much more space. You will need double the space though, because we will put the original data in the trash and the disk image will grow to 35GB due to pasted data, but again, we are talking 70GB, few more MBs, still far from any limitation.

Furthermore, what you tried was a good way of thinking, and should have worked (although I do not have the numbers..) but let me explain: the disk image we create will have the 10x capacity in comparison to the size of the folder you are about to protect. So if you are protecting a folder of 1GB we will create a disk image with 10GB capacity (not size!, capacity, the size will be similar to the amount of data you put it, as mentioned before).

So I would expect it to work unless you tried to put more then 10x amount of data, still, I think the minimum disk image capacity we create is 10GB.

So try to protect a folder which is 4 GB big, if that works, you should be able to add another 31 GB to it, can you try this (although this will still not tell us why it failed in the first place, but at least you will have a solution)

What is the amount of available space on your internal disk?
If you still have a protected folder in Espionage, click onto small "i" near the folder name and click onto disk image drop down menu, which path do you see?

Thanks
Zsolt
#73
Espionage 3 / Re: "There isn't enough free space"
November 07, 2016, 10:35:15 AM
Hello, we do have some issues with Sierra and Espionage when the folder you want to encrypt or unlock is on an external drive.
Your case is a bit specific, it is an external drive, but still it is a boot drive, and I'm not sure how will then hdiutil which is creating the problem here, behave.

May I ask you for a simple test, instead of 35GB folder, can you create one test folder inside your Documents folder, add a few files to it, and try to encrypt it with Espionage, let me know if it worked.

Thanks
Zsolt
#74
The Data folder is where the disk images are mounted, but it is a surprise to me that it does not scan mounted volumes.
But as long as it works fine we are all happy.
Thanks for letting us know.
Cheers
Zsolt
#75
Espionage 3 / Re: Incorrect Alert Wording
October 27, 2016, 02:13:05 PM
Thanks for sharing this info here. It is not a surprise that third party utilities allow this, Apple is simply playing safe.

Cheers
Zsolt