Tao Effect Forums
Espionage => Espionage 2 => Espionage 2 Tips => Topic started by: greg on October 14, 2011, 03:19:41 PM
- Do whatever it is you were trying to do that caused the error message (so that Espionage can log more details to the system log before you run the diagnostic report)
- Download the diagnostic tool (http://www.taoeffect.com/other/TEDiagnosticTool.app.zip).
- Double-click to unzip the app.
- Double-click on the app.
- Go through the steps, it will attempt to send us the report and fail, and then it will place a zip file on your Desktop (it should open up the Finder and select it).
- Email this zip file to our support address (obfuscated to protect against spam): support at taoeffect dot com