Messages

I still know my master password and this still works to unlock the application. But I cannot access the encrypted sparse bundle and see no unlock option just the option to enter a password. Can you post a screenshots of what you mean.

Still asking for a password which I haven't changed. When I drag the sparse bundle onto the app there is only the option to enter a password. Do you mean the anchor in the lower left have tried this as well. There is no unlock option. Which is kind of the point no?

DO get a password prompt yes
No message about espionage helper not running.

Folders are in the same place nothing has changed except the software has been move to a new machine.
Basically it saying the password is invalid every time, it is very frustrating not being able to unlock the sparse image bundle. I do hope it has not corrupted and my data is still safe. Please help!

Correct yes I have moved to a new machine with my old drives moved over as well. Every time I enter the sparse bundle it says password unrecognised. Is it as simple as bring my old prefs over from the old machine if so how do I go about this? Please get this working. The more time I spend with this application the more I am beginning to despise it.

Hi I have moved my old drive to a new machine and need access to the encrypted folder on this new machine. Everytime I try and mount I get an error is it possible to move the prefs file from the old machine onto the new machine? Otherwise im stuck with a folder I can't get into?

Resolved.

Hi I have paid for your software and have received no license code please can you rectify this as it would be great to use what I have paid for.