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Messages - cwhalen

#1
Espionage 3 / Re: Critical Error - Failed to Unlock!
February 04, 2017, 03:12:19 PM
Hey Zsolt

Appreciate the reply, thanks.

Since I was only securing a folder on an external HD I did not even try to secure a folder residing on the internal drive. Assumed it all worked the same with a "mountpoint" etc. Nice to know it's simple drag and drop.

So what is the Apple bug, if you don't mind sharing?

Thanks, CW
#2
Espionage 3 / Re: Critical Error - Failed to Unlock!
February 04, 2017, 11:02:22 AM
Hi

Just ran into the same problem. The fix worked for a folder with one file, but when I tried to put in multiple files it did not work. I don't have a memory problem.

I used Espionage 2 and never had a problem with the setup or implementation. It always worked as advertised - great job. Not so with Espionage 3.

From a user experience why should we (as a user) care about or even have to bother to understand a mount point? I have a folder which I wish to secure, so I purchase software to do just that. Isn't that your job to secure it without having the user become engaged in paths (mount points) etc. Just secure the folder. If you need a mount point folder or whatever, just create it....you're already creating other files without asking the me.

Additionally the Espionage 3 does not secure files on external drives (OSX Sierra) without having to go through a convoluted reset of different folders from a special "information" icon within Espionage. Seriously, the software fix to this problem was to create an info box, where the use again has to engage again with special file placements of bundles etc.

Sorry to be ragging on your software but you could do better, you proved that with version 2. This version is a step back. Please do better.

Thanks, Charles

Sorry but I'm really disappointed with this version