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Messages - powerk21

#1
I followed all instructions step by step and... it worked!

I can't thank you enough for your support and detailed answer fixing the problem. I can't recall an email with instructions but I'm pretty sure I ignored it since I didn't have any plans to upgrade my SO two years ago so I know it is my fault that I messed up overwriting the older espionage.

More reason to be grateful and glad to see that I can get a good technical support on a product I bought long time ago.

Won't hesitate buying products from your company in the future!

#2
Hello, firstly I'd like to say I'm not very good at computers and english is not my native language so I apologize in advance for my mistakes.

I tried Espionage on OSX 10.6 and it seemed to work fine so I locked a folder with some important data. Then I upgraded the system to Yosemite forgetting I had that folder encrypted so when I tried to unlock it Espionage wouldn't work and crashed. I downloaded the newer version Espionage 3 thinking it was a compatibility problem with the newer OS and installed it overwriting the older one (I know this is a big mistake but I did it) just like I did with other apps like iPhoto or Final Cut.

Moreover since I upgraded to Espionage 3, Finder started doing some weird things like showing a folder like empty when it is not (although if you wait some time the files finally show), if I mount an image the app won't show after you wait some time so basically Finder is taking time to show files in some folders while it doesn't in others (Don't know if I'm making any sense here).

To sum up I now have a slow finder and an unreachable folder with important data that I'm afraid to lose because the new Espionage 3 can't unlock the encrypted folder and the older one didn't either after upgrading to Yosemite

PS: I have a folder called EspionageBackups that seems to contain the encrypter folder with 3 subfolders called "This folder contains encrypted data" "It is controlled by Espionage" "Do not modify in this state"