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Messages - greg

#61
Espionage 2 / Re: Progress bar stuck at 10%
November 10, 2013, 04:17:56 PM
Quote from: tylerstringer on November 10, 2013, 03:47:33 PM
In the Espionage menu, a folder I am attempting to lock is stuck at 8.3 gb of 83 gb and has been for about two weeks.  The bar is trying to chug along but never moves...  How do I Fix this? Thanks

Two weaks?!?

It shouldn't take longer than a few hours to encrypt that amount of data, even with a slow drive.

Where is this data located? Is it on a network drive?

If it has been there that long it's safe to say it won't finish, so you can click the 'x' to cancel it.
#62
Espionage 3 / Re: accessing v2 time machine backups
November 10, 2013, 01:55:56 PM
Also, note that the folders in the "EspionageBackups" folder are not created by Time Machine, but were created by Espionage 2's built-in backups.

If you were also running Time Machine, you can follow the Time Machine restoration instructions for Espionage 2 to retrieve the disk images for those folders, and then follow the Mavericks Guide instructions to either manually restore those disk images, or import them.

E2 Time Machine restoration instructions, along with instructions for other backup methods (for Espionage 2) can be found here: https://www.taoeffect.com/espionage/EspionageHelp/pages/usg-backup.html
#63
Espionage 3 / Re: accessing v2 time machine backups
November 10, 2013, 01:52:33 PM
Hi Gary,

Yes, you should be able to recover the files from that backup. If you're using Espionage 3, copy that "MyFolder" to some other location (copy, don't move), and then follow the instructions in the Mavericks Upgrade Guide:

https://www.taoeffect.com/forum/index.php?topic=2726.0

If you have any other questions don't hesitate to send us a reply.
#64
Quote from: GavinH on November 08, 2013, 04:41:56 PM
There's no Espionage folder in there. I think I probably used AppZapper to uninstall E2. Would that have been a bad idea?

Eh... generally, yes. We recommend using Espionage's built-in uninstaller over anything else, because it will properly uninstall Espionage. However, with Mavericks bugs, that might not always be possible, in which case a manual uninstall is the next-best thing. AppZapper might not uninstall iSpy (it certainly didn't in the past).
#65
Quote from: GavinH on November 08, 2013, 04:04:46 PM
Mmm, can't find any sparse bundles or images but the icon in the menubar has disappeared since I created this thread? Maybe when I deleted the plist? Transmission works again without error message. Still have 37gb of mystery data on my hdd. Presumably not espionage related.

Deleting the plist shouldn't immediately remove the helper, but deleting and then restarting will (or, using launchctl to unload the helper, as explained in the guide).

Make sure to remove iSpy as well.
#66
Quote from: GavinH on November 08, 2013, 03:07:43 PM
Yeah, it's a pain. I don't doubt I'll want more than 120Gb in the future but I'm counting on there being a market demand for expert solderers who can swap out SSDs.

Yeah, but then will the extra cost of paying for that service be worth it? I somehow doubt it. :-\
#67
Quote from: GavinH on November 08, 2013, 02:56:06 PM
Thanks, I'll give it a go. The retina screen is beautiful btw.

Yeah... I've seen it only when someone else has let me use their computer for a bit. I've got a 2010 15" MBP currently, but have also upgraded the RAM to 8GB and the drive to 500GB SSD (with TRIM enabled). I miss the ability to upgrade their laptops... that's the only thing that annoys me about all the new ones. :-\
#68
Espionage 3 / Re: Decrease folder capacity?
November 08, 2013, 02:59:57 PM
Quote from: tracedef on November 08, 2013, 12:44:41 PM
Was concerned that extra space might be used against total disk space available for use for computer as a whole .... Doesn't look like that's the case though?

The capacity size affects the size of the disk image only slightly.

As an example, an empty folder with a 10GB capacity will take up ~74MB on the drive.
Increasing the capacity to 100GB makes the empty folder take up ~93MB on the drive.
#69
(Congrats on the new Mac purchase btw! I'm looking into upgrading mine as well.)
#70
That's cause that's E2, not E3. :)

Please have a look through the Mavericks Upgrade Guide guide. Also, if you don't need to restore any folders, there's a link near the end (in the Cleanup section) to a thread on how to uninstall E2 manually.
#71
Espionage 3 / Re: Decrease folder capacity?
November 05, 2013, 02:48:27 PM
Quote from: tracedef on November 05, 2013, 10:50:18 AM
The only option for adjusting capacity is to increase it ... which is why I posted, I am not given an option to decrease .... ... I've already reclaimed size ... there's none left to reclaim.

Why do you want to decrease the capacity? It won't save much space relative to the capacity itself. We didn't think anyone would need to do that so I'm curious.
#72
Espionage 3 / Re: Decrease folder capacity?
November 05, 2013, 10:46:53 AM
Click on the "Adjust folder size" button (in the info view of a folder).

Espionage will tell you how much space the folder is actually using on disk (it's only the capacity if the folder is completely full). It'll also let you "reclaim unused space", and if you want, adjust the capacity (although this tends to be unnecessary).

You probably want the "reclaim unused space" button.
#73
Espionage 3 / Re: Unable to Log In
November 04, 2013, 06:22:08 AM
Quote from: msnew on November 04, 2013, 05:49:58 AM
Thanks for the great support, that got me up and running again.  I did have an unencrypted backup.  One last thing to do.  How do I delete the old 10GB sparse bundle ? 

By default, Espionage stores the disk images for any folder it encrypted here:

~/Library/Application Support/com.taoeffect.Espionage3/Data

They will have meaningless names, so to figure out which one to delete you'll need look at the info for each folder in Espionage (click the info icon), and make a note of the names of all the disk images. Then pick the odd man out (the disk image that isn't listed for any of the folders). That's the one that you can trash, just be sure that's the right one. Remember to check all your Folder Sets (if you created any).
#74
Espionage 3 / Re: Unable to Log In
November 03, 2013, 01:15:55 PM
Quote from: msnew on November 03, 2013, 12:47:59 PM
I installed Espionage 3 and encrypted a folder.  Now, when I try to log-in, it says incorrect password.  I tested it when I installed it, but now it's not working.  It's also not a problem as I have an unencrypted folder on another computer.  Problem is, what do I do now.  I want to delete the encrypted version and start over, but how do I do that?  Thanks!

Are you running the latest version of Espionage? If not, update to 3.5.2 (and soon 3.5.3, to be released very soon) and try again.

If you are running the latest version, and it isn't working with it for some reason (which would most likely be that the password is incorrect), then you can reset Espionage by deleting its 'database' file located in this folder:

~/Library/Application Support/com.taoeffect.Espionage3

WARNING: deleting the 'database' means you will forever lose access to any folders you encrypted with Espionage (unless you have backups of the *decrypted* contents, or you have a working backup that Espionage automatically makes in the 'Backups' folder).

You can simply copy and paste the path above into the panel that appears when you choose "Go to Folder..." from the Finder's Go menu.
#75
Espionage 3 / Re: Error on decrypting Folder
October 31, 2013, 03:31:13 PM
Hi Marc,

Yes, this is a bug we're aware of that Mavericks introduced into Espionage when it decrypts folders. We'll be releasing an update that fixes this problem in a few days (most likely this week).

If we can assist with any issues arising from it please let us know.