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That's an excellent idea... thanks, I will ask them and report back.

Mike - Oh yeah, I used Time Machine too... otherwise I would have lost a decade of email!  But, I like to have an online solution as a "backup backup" and also to be backing things up automatically (eg I lost several days of email because I don't do a Time Machine backup every day).

The files are under 4G so I don't know what's going on.  I think Carbonite is just deciding that your files are not the kind of thing that it backs up.  So thanks for the tips on those other backup solutions; I will look into them.

Thank you!

Rich

Thanks Marty... I guess I will just have to go with the premise that Carbonite does not back up these files. Maybe I will switch to a new offline backup when my contract with them is up.  If you can tell me of any services that you know DO work with Espionage, that would be great.

Thanks,
Rich

Hi - I use Carbonite online backup.  As warned of in the Espionage user manual, trying to back up unlocked encrypted files doesn't work (it seems to cause Carbonite to just hang up).

So, I figured I would just do this:

1. Use Espionage's backup feature to drop backups of my encrypted data into a folder called "Espionage Backups"
2. Use Carbonite to back up "Espionage Backups"

Unfortunately, Carbonite doesn't actually back anything up in the "Espionage Backups" folders.  

I am assuming that Carbonite either doesn't "see" the data in that folder, or it considers it a type of data that shouldn't be backed up.  (Carbonite says that it "doesn't back up system files," for instance).

I thought I'd post here to ask:

1. If anyone was able to successfully back up encrypted data to Carbonite somehow.
2. If not, whether someone could recommend a remote backup service that IS compatible with Espionage-encrypted data, whether by the above method or some other.

Thank you!