Could not establish communication with EspionageHelper

Started by jabullock, April 18, 2012, 03:19:36 PM

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jabullock

I just installed a new hard drive in my mac and cloned the links over.

I now encounter this error when I try to startup Espionage.  (FYI: The espionagehelper plist does not exist anywhere.)

Report as follows:
Espionage Version:      2.8.13
Espionage CM Version:   Unknown
iSpy Version:         2.0.2

Attached to report: database
Error: Failed to copy: /Volumes/Extra/Users/jeremybullock/Library/Application Support/Espionage/ignorelist (file doesn't exist)
Attached to report: associations
Attached to report: com.taoeffect.Espionage.plist
Error: Failed to copy: /Volumes/Extra/Users/jeremybullock/Library/Preferences/com.taoeffect.EspionageHelper.plist (file doesn't exist)
Attached to report: ispyd.log
Attached to report: kernel.log
Attached to report: system.log
Filtered and wrote: system-filtered.log
Attached to report: processes.txt
LCC Scroll Enhancer Loader not detected.
LCC Scroll Enhancer not detected.


Checking folders...
----
We won't trigger the helper prompt

Doesn't exist: /Users/jeremybullock/Desktop/BSEA
   ENABLED|MISSING!


Would be nice to get my BSEA folder back.

zsolt

#1
Dear Josh, considering you opened a support ticket too, I will reply there.
Rgds
Zsolt
Follow @espionageapp on twitter for news! | For general Mac support, please visit Mac Me Support

zsolt

#2
For those interested in solution to this problem, here it is:

The reason the problem usually happens is the change of the home folder path. Espionage does not handle this well and tries to launch the helper using the original user home folder path. To fix this, you have to edit the preferences file:

/Users/[your username]/Library/LaunchAgents/com.taoeffect.EspionageHelper.plist

and set the 

   <string>/Users/youroldhomepath/Library/Application Support/Espionage/EspionageHelper.app/Contents/MacOS/EspionageHelper</string>

to correct value.

Then log out, log back in and the helper should start.

Cheers
Zsolt
Follow @espionageapp on twitter for news! | For general Mac support, please visit Mac Me Support