Just installed new version... have 3.6. Entered password and it did not work.
I read where you could go to App Support > Espionage folder. That folder does not exist in the Application Support folder
Hi Ross, the "Espionage" folder is for version 2. Version 3 uses "com.taoeffect.Espionage3". So, if you haven't encrypted anything yet, and you want to reset Espionage, you can delete the "database3" file inside there.
Only do this if you haven't encrypted anything, as otherwise you will lose your data!So, again, the steps to reset Espionage 3 are:
- Choose Go to Folder... from the Finder's Go menu.
- Paste this in and click Go: ~/Library/Application Support/com.taoeffect.Espionage3
- Delete the database3 file and the encrypted data in the Data folder. Again, you will lose all of that data if you do this!
Thanks... your reply is crystal clear.
Unfortunately the folder contains items I'd like to retain. Have the stuff backed up on an external hard drive but would be easier to keep it in tact if at all possible.
Backups has a bunch clear up to 2014-07-20. All info is original so all backups should be the same, unless there's some kind of automatic incremental added info.
The "Data" folder has 5 items ... 2 with .sparse bundle; another folder marked Temp with 3 folders in that; a database3 file and license file.
Quote from: ross@millard2.com on July 21, 2014, 11:49:37 AM
Thanks... your reply is crystal clear.
Unfortunately the folder contains items I'd like to retain. Have the stuff backed up on an external hard drive but would be easier to keep it in tact if at all possible.
Backups has a bunch clear up to 2014-07-20. All info is original so all backups should be the same, unless there's some kind of automatic incremental added info.
The "Data" folder has 5 items ... 2 with .sparse bundle; another folder marked Temp with 3 folders in that; a database3 file and license file.
So, could you describe in more detail the history of this issue? Are you saying that you were a longtime user of Espionage 3 prior to 3.6, that everything worked fine and unlocked all the time, then you updated and suddenly it's no longer accepting passwords that it used to accept (repeatedly) without problems?
Or is your situation different (if so, how)? BTW, if you need to contact us via email about this, you can do so by emailing support@taoeffect.com and referencing this thread.