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Messages - zsolt

#16
Espionage 3 / Re: High Sierra
September 28, 2017, 12:50:53 PM
Hello, I tested it, it seems to be working fine with folders which are on the local/startup volume.
If the folder is on an external volume like USB stick or disk, then there seems to be a problem with locking the folder, it reports constantly that it is in use even if all files are closed, and even if I quit Espionage.
You have to force eject the volume in the finder, this will lock the folder. It seems it is just a logical problem, no data should be damaged during this, but in spite of that, we will surely look into this.

Cheers
Zsolt
#17
Espionage 2 / Re: Progress bar stuck at 10%
September 28, 2017, 12:47:51 PM
Hello, I think this was a misunderstanding at that time, the progress bar on an encrypted folder shows the percentage of the data present in the disk image in comparison to the capacity of the disk image. If the disk image capacity is 10GB and you have 1GB in the protected folder, then the "progress bar" will be at around 10%.

Note that the disk image capacity and size are two different things, the capacity is the size util which the disk image can "grow" but the size will be similar, just a bit larger, then the total amount of data present in the disk image.

I hope this helps,

Zsolt
#18
Espionage 3 / Re: Help!!! Mac broken..
August 28, 2017, 11:54:00 AM
You are welcome, I will buy myself a beer and you help to somebody you can help to the same way I helped you (and hope for a beer:-))

Zsolt
#19
Espionage 3 / Re: Help!!! Mac broken..
August 25, 2017, 12:05:53 AM
Hello,

​If you protected only folders on your startup disk then all Espionage related files are in one place, this is your home folder/Library/Application Support/com.taoeffect.Espionage3

​This is the folder you have to copy onto the new mac before you launch espionage for the first time (if you launch it before that, it is no big deal, the difference is only that if Espionage does not find this folder on startup, it will take you through setup process and create the folder, then you have to quit Espionage and replace the newly created folder with the one from your old mac)

​To reach that folder through finder, you hold the option key and select Library from the Finder's Go menu, once inside Library folder the further subfolders are normally visible.

Considering you launched Espionage already, then there will already be a com.taoeffect.Espionage3 folder. Quit espionage, rename that folder and then copy the one from your backup/old drive over.

Then launch Espionage and your folders should be there,

Let me know how it went,

Zsolt
#20
Espionage 3 / Re: My folder disappear HELP!
July 31, 2017, 01:59:17 PM
Hello Javier,

first of all do not delete anything or empty the trash.
It is a bit strange that you found the sparsebundle in the trash it should have been on your desktop.
But never mind, just make sure you do not delete it.

But there should also be a file named 2xxxxxx password do not delete.txt" this file should also be on the desktop. The password is there.

Please let me know if you found it, and then I will give you further instructions,

Rgds
Zsolt
#21
Espionage 3 / Re: Cannot access old folders
July 20, 2017, 12:49:26 PM
Can you please tell me which version of the OS X are you running, which version did ask you to reinstall, and which version do you have now?

Thanks
Zsolt
#22
You are welcome.
The master password is sued to unlock espionage and let espionage access all the passwords it created for disk images.
Each disk image has it's own password, generated by espionage during folder encryption. You can see it if you click onto small "i" near the folder name in the folder list and then click onto copy password button.

I'm glad you got your data back,

Cheers
Zsolt
#23
Espionage 3 / Re: Limitations of Espionage 3
June 05, 2017, 01:28:05 AM
Hello Charles, Espionage is not meant to encrypt a home folder because the OS will try to access those folders earlier then Espionage can load itself and unlock the folders. It is meant to protect folders inside your home (sub)folders, for example inside your documents folder, picture folder etc. as the OS will not go deeper it will just check if the default home folders are present.

The idea is that a portion of your user data is sensitive and you keep it in a dedicated folder and then use Espionage to protect it.

I hope this helps, let me know if you have any further questions,

Cheers
Zsolt
#24
Hello, if you have the sparsebundle on your desktop, that should indicate that you either selected the "decrypt folder" and this failed, or you selected the "force remove from database" option. In both cases however, there should also be password file saved onto your desktop, this is the password you have to use to unlock the sparse bundle.
You can either type it in into dialog which appears after you doubleclick onto sparse bundle (paste is not possible, you have to type it in), or you can reimport the sparse bundle into Espionage by dragging the sparse bundle over unlocked espionage window, there you can paste the password.

Let me know how it went,

Zsolt
#25
Great, I'm glad to hit the right point :-)

In case of any further troubles or questions, let me know.

BTW the problem you encountered came with Sierra, I would call it a bug, if the mountpoint folder is on an external volume then Apple's hdiutil which is used to manipulate the disk images, fails to work properly. As long as Apple does not fix this, the workaround I provided you is the only one which works.
Sorry about the inconvenience.
#26
Good Morning Jens,

OK, in this case it might be that you are hitting the "external volume mountpoint folder on Sierra" problem.
Please create a new empty folder in your Documents folder on the boot disk, name it anyway you want.

Now unlock Espionage, click onto small "i" near the folder name in the espionage folder list, and using the mountpoint drop down menu, point Espionage to this newly created folder.

Try to unlock the folder now, if it works, you will see the content of the disk image through that new folder.

Let me know if this worked,

Thanks
Zsolt
#27
Hello Jens,

With Sierra, there is only one known problem, and this is when the moutpoint folder is on an external disk, to fix it, you create an empty folder on your boot disk and use the Espionage folder option window to point it to the new folder.

However, I'm not sure if I understand your setup properly.

Are you booting from an internal or from an external disk?
Was the folder you protected on external disk or internal disk?
Does the problem happen with each protected folder or only with this one?

Thanks
Zsolt
#28
Thanks Peter,

Zsolt
#29
Then pick one of the apps, little snitch or 1P and contact their support, let me know what they said.
I had the little flocker for a while too, but without license it was not active all the time, and did not notice these requests, in spite of having both LS and 1P installed.

Thanks for keeping me in the loop
Zsolt
#30
Hello, you should ask the app devs what do they want with that folder...
The ClamXAV I would understand as it scans the entire disk, but for the rest, no idea, little snitch should not access folders at all, only monitor network traffic and 1Pass should not do anything but it's own stuff, so the question is valid.
Do they try to access other unexpected folders too or they just want Espionage's folder?

Cheers
Zsolt