Messages

So we have a Family Lifetime license.  How do we download v 3.8 and insert the file with the license agreement we purchased in 2011?

Thanks

Dave

Thank you.

Should I uninstall Esp 2.8 before installing Maverick and then Esp 3?

DaveS

My wife's hardrive failed and the installer put Maverick on the new system.  We had Esp 2.8 on both our Mac's. We can upgrade to Esp 3, but can we use it with my Mac as well?  Thanks  DaveS

I tried all these remedies and none worked. The OLD file is not found in Time Mach and when I tried Recover with the three Esp folders that I described above, I now have lost the NEW file.

I know next time to turn your software off when upgrading my OS.

Thanks for trying to help.

Dave

Thanks.  I had gone through the reference materials previously.  To revisit - When trying to run Esp after loading Lion, I got a "corrupted file" message. I could not see the OLD Numbers file in the protected folder.  After running iVisible, I still did not see the file.  No where to be found.

I just repeated the quitting Numbers, ran the process of disabling Esp for the folder and ran Time Mach. I see in the folder for the time frame where the OLD file existed before Lion the following three folders" with nothing to be read in them:

This folder ....... encrypted data
It is controlled  .... y Espionage
Do not modify ..... in this stae.

Any suggestions as to where to look?

Can I get some tech support on my latest posting?

Thanks

Dave

I could not lock the folder.

Followed the directions - I quit the Numbers program, ran iVisible and disabled the folder (the folder has the little arrow on the bottom).  The MISSING file was still not shown in the folder.  The OLD file I subsequently placed in the same folder is always visible.  I ran Time Mach and the Restore option was not highlighted when I selected the folder or the OLD file . Time Mach works for other files I select.

Thanks
Dave

I had problems with accessing a protected file (a Numbers document) after installing Lion.  I could open the file, but could not lock it. Read the Forum and upgraded to Esp 12.8.13. When I tried to open the same file, a popup said the file was corrupted.  Tried to use Time Machine to recover an older version of the file and received an error code 8084.  The file has now disappeared from my Time Machine records and is not shown in Finder or Spotlight. Time Machine shows that within the protected folder there are three sub-folders: 1) contains encrip data, 2) controlled by Esp and 3) Do not modify in this state.

When I run Esp, I can type in the password and see the folder where the file resided. I placed an old version of the file in the folder as a test and it is protected and runs when I put in my password.

Help is appreciated. Dave

Thanks for the prompt responses and all the help.

When we purchase Espionage, is there a package that allows installation on multiple Mac's in our family?

My wife and I both have MacBook Pro's.  There are a few files we share with a flash drive and would like to protect them on both computers.  What is the best way to do that with Espionage?

Thanks

DaveS