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KeyChain Missing!

Posted:
Fri Aug 05, 2011 6:47 am
by w2world
I had trouble using Espionage AFTER upgrading to OX Lion 10.7. I updated the latest version of Espionage and now the software does not work at all and I CAN NOT access any of my folders. The message I received is
"Keychain Missing!
Espionage cannot find its keychain file and there are 10 encrypted folders in the database. Please restore the keychain file back to Espionage's support directory, without it Espionage cannot proceed. If you cannot find it please contact support"
Where can I find the file to restore the keychain? what else can I do to resolve this problem
HELP!
Re: KeyChain Missing!

Posted:
Fri Aug 05, 2011 4:41 pm
by mike
Re: KeyChain Missing!

Posted:
Fri Aug 05, 2011 6:47 pm
by w2world
i checked Application Support and can not find any Espionage folder. I used Time Machine and search back weeks BEFORE I install OX Lion and I still do not see any Espionage folder. Could it be saved another name? I don't see TaoEffect or anything similar to that. Please advise. Thx
Re: KeyChain Missing!

Posted:
Fri Aug 05, 2011 6:49 pm
by w2world
Worst case how I do I uninstall?
Re: KeyChain Missing!

Posted:
Fri Aug 05, 2011 8:20 pm
by mike
Hi,
Please try the following:
1) Open Finder
2) Choose Go > Go to Folder… in the menu bar
3) Type or paste "~/Library/Application Support/Espionage" (without the quotes)
4) Press return or click Go
5) See if that'll help get you in there and if you don't see the keychain file, use Time Machine
Please let em know how it turns out.
Re: KeyChain Missing!

Posted:
Sun Aug 21, 2011 2:17 am
by w2world
There is no espionage folder
Re: KeyChain Missing!

Posted:
Sun Aug 21, 2011 11:27 pm
by marty
Re: KeyChain Missing!

Posted:
Wed Aug 24, 2011 5:45 pm
by w2world
Please send me link foe the diagnostic tool. Thx
Re: KeyChain Missing!

Posted:
Wed Aug 24, 2011 11:33 pm
by mike
Hi w2world,
You can download it from here:
http://www.taoeffect.com/other/TEDiagnosticTool.app.zip [Marty linked it as "this" in his post, sorry for the confusion].
I hope that helps.