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Tao Effect Forums • View topic - Safari unlock really slow
Page 1 of 2

Safari unlock really slow

PostPosted: Sun Dec 05, 2010 2:50 pm
by slash
Hey guys,

I am using Espionage since 3 months now and am very happy with it. However, unlocking Safari got slower and slower until the point that now I am asking you guys for help.

I am using both the newest and up-to-date version of OS X and Espionage.

I have added Safari with the application template provided. The locked folders are "Safari", "com.apple.safari" and another "Safari". So 3 in total.

If I open Safari and then enter my password, "Safari" and "com.apple.safari" are unlocked within 1 second. And then it takes about 20 seconds until the other "Safari" is unlocked. During these 20 seconds I can still move the mouse cursor, but nothing else. No other application will open or respond. It seems to me that it takes longer and longer until "safari" is unlocked now. However, if I then lock Safari and unlock it again, all 3 folders are unlocked quickly. So it only slows down for the first time I unlock it after boot-up.

All other applications/folders are unlocked very quickly. Like the Mail application for example or the other folders I have encrypted.

I wondered if I shall do this: viewtopic.php?f=6&t=99#p229
But before I start messing around, I just wanted to ask for your assessment.

I would be very grateful if you guys can help me out here.

Best,
Slash

PS: Awesome software nevertheless :)

Re: Safari unlock really slow

PostPosted: Wed Dec 08, 2010 6:10 am
by greg
Hey Slash, thanks for the kudos. It sounds like you're encountering a known problem with disk images that can happen if they weren't unmounted properly during a restart.

When this happens, the next time the disk image is mounted it takes a bit of time. I'm not sure exactly why, but if I had to guess it's probably the system running a quick scan of the entire disk image to verify that its contents are intact (something akin to ).

The best way to avoid it is to lock all folders prior to restarting. If you have your Safari folders set to Lock On Quit, then just quit Safari before restarting and wait for the notifications from Espionage saying that all its folders have been locked.

Hope you find that explanation helpful, if not let me know!

Cheers,
Greg, Tao Effect

Re: Safari unlock really slow

PostPosted: Wed Dec 08, 2010 11:33 pm
by slash
Hey Greg, thanks for your time looking into this.

Unfortunately the situation is a bit different: It always takes 30seconds to unlock the "safari" folder after boot-up. On top of that, I always lock all folders before shut-down (and Safari is set to lock on quit as well).

For me, Espionage behaved like this since day 1 using it. At first I did not notice it, because the time it takes to unlock this one folder seems to increase every day. And then at first it did not bother me that it took 5 seconds to unlock. But waiting 30 seconds now before I can use Safari is not the most fun thing I can think of :/

I already have removed Safari from Espionage and then added it again - but that did not have any positive effect.

I am really clueless about what I can do.

Re: Safari unlock really slow

PostPosted: Thu Dec 09, 2010 4:12 am
by greg

Re: Safari unlock really slow

PostPosted: Thu Dec 09, 2010 7:56 pm
by slash
It's a 2010 13' MB Pro. It is only 3 months old and I did not install any Anti-Virus software, nor DriveGenius. I will restart now to check it with Activity Monitor.

Okay, just did that. Result: Activity Manager freezes during the unlock. So no data I could give you.

:(

Re: Safari unlock really slow

PostPosted: Fri Dec 10, 2010 12:00 am
by greg
Next time it does that, send us a shortly after and we'll have a look to see if we can figure anything out, just please make sure to mention this thread in the report comments.

Re: Safari unlock really slow

PostPosted: Sun Dec 12, 2010 5:12 pm
by slash
It's unfortunate to hear that you do not know what is wrong here. I do not want to install any diagnosis tools.

Backups are taking 5 minutes now for just 1 folder, this is ridiculous. If I quit Mail and the backup runs, this means I cannot reopen Mail for 10 minutes. I have already removed Safari from Espionage because i do not want to waste any more time figuring out what is wrong.

I have recommended this software so far to a lot of people, I will not do so any longer. Software like this has to be rock solid, I do not feel comfortable with it anymore.

Re: Safari unlock really slow

PostPosted: Sun Dec 12, 2010 5:32 pm
by greg

Re: Safari unlock really slow

PostPosted: Sun Dec 12, 2010 5:45 pm
by slash
Sorry Greg, that is correct of course. I greatly appreciate the support and responsiveness here. It is also true that the software seems to be very solid, I did not fear loss of any data etc. Now that I have removed Safari and then had this issue with the backup, it just got on my nerves.

Is not normal that it takes 10 minutes to backup the Mail folders? Again, I have added it via the application template. Then after the 10 minutes it says I should back it up again because it cannot guarantee the integrity.

It's just that I have spent so much time in the past few month for it waiting to unlock, backing up 10 minutes, saying then after these 10 minutes I should please back it up again and thus being unable to use the app for another 10 minutes... it just tipped me off right now.

Re: Safari unlock really slow

PostPosted: Sun Dec 12, 2010 5:57 pm
by greg