Disk Image Missing - Restore Problem.

[achiou]

I tried to encrpyt a folder on my external hard drive, but the log told me that there wasn't enough free space to encrpyt. However, I tried to restore the folder and I get the message that the disk image is missing. In Finder, I can still view the files in the folder but I can't play any video files or view any documents. I used iVisible and there is no sparsebundle or sparseimage file anywhere to be found. How can I fix this?!?

Mar 11 14:06:33 resnet-172 KernelEventAgent[41]: tid 00000000 type 'hfs', mounted on '/Volumes/Time Machine Backups', from '/dev/disk1s2', low disk, very low disk
Mar 11 14:06:33 resnet-172 KernelEventAgent[41]: tid 00000000 received event(s) VQ_LOWDISK (4)
Mar 11 14:06:33 resnet-172 KernelEventAgent[41]: tid 00000000 type 'hfs', mounted on '/Volumes/Time Machine Backups', from '/dev/disk1s2', low disk
Mar 11 14:06:33 resnet-172 mds[39]: (Warning) Volume: Indexing resumed on volume "/Volumes/Time Machine Backups" because it is no longer low on disk space.
Mar 11 14:06:36 resnet-172 [0x0-0x14014].com.taoeffect.EspionageHelper[170]: hdiutil: create failed - No space left on device
Mar 11 14:06:36 resnet-172 EspionageHelper[170]: ERROR (fixPermissions:86): couldn't set correct permissions on: /Volumes/Time Machine Backups/.new transfer.sparsebundle
Mar 11 14:06:36 resnet-172 EspionageHelper[170]: ERROR (setupImageForRecord:1033): hdiutil returned 1 trying to create dmg!
Mar 11 14:06:36 resnet-172 EspionageHelper[170]: INFO: Posted critical message: Couldn't setup image for 'new transfer'\nCheck the log (see Espionage Help menu) for more info.
Mar 11 14:06:36 resnet-172 Espionage[307]: ERROR (-[AppController operationFinished:]:1306): error 1 during operation
Mar 11 14:06:36 resnet-172 EspionageHelper[170]: ERROR (-[SetupEncryptedRecordTask runTask]:51): failed to properly setup possibly encrypted folder: /Volumes/Time Machine Backups/new transfer
Mar 11 14:06:36 resnet-172 EspionageHelper[170]: INFO: Posted alert message: Failed to enable 'new transfer'
Mar 11 14:06:36 resnet-172 EspionageHelper[170]: ERROR (-[EnableRecordTask runTask]:50): Failed to enable: /Volumes/Time Machine Backups/new transfer
Mar 11 14:06:36 resnet-172 EspionageHelper[170]: ERROR (-[UpdateRecordTask runTask]:112): Failed to enable 'new transfer'
Mar 11 14:06:44 resnet-172 hdiejectd[429]: quitCheck: calling exit(0)
Mar 11 14:06:47 resnet-172 EspionageHelper[170]: INFO: restoring folder: /Volumes/Time Machine Backups/new transfer
Mar 11 14:06:47 resnet-172 EspionageHelper[170]: ERROR (mountImageForRecordWithPassword:557): cannot mount, image doesn't exist: '/Volumes/Time Machine Backups/.new transfer.sparsebundle'
Mar 11 14:06:47 resnet-172 EspionageHelper[170]: INFO: Posted critical message: Failed to mount image for 'new transfer'\nCheck the log (see Espionage Help menu) for more info.
Mar 11 14:06:47 resnet-172 EspionageHelper[170]: ERROR (restoreEncryptedRecord:637): couldn't mount image: /Volumes/Time Machine Backups/.new transfer.sparsebundle
Mar 11 14:06:47 resnet-172 EspionageHelper[170]: INFO: Posted critical message: Couldn't restore 'new transfer'\nCheck the log (see Espionage Help menu) for more info.
Mar 11 14:06:47 resnet-172 Espionage[307]: ERROR (-[AppController operationFinished:]:1306): error 1 during operation
Mar 11 14:06:47 resnet-172 EspionageHelper[170]: WARN (safeRestoreRecord:759): failed to properly restore '/Volumes/Time Machine Backups/new transfer' - attempting to make the image visible
Mar 11 14:06:47 resnet-172 EspionageHelper[170]: ERROR (safeRestoreRecord:786): cannot restore because we cannot find the disk image!
Mar 11 14:10:27 resnet-172 Safari[272]: INSERT-HANG-DETECTED: Tx time:16.766659, # of Inserts: 2, # of bytes written: 47595, Did shrink: YES
Mar 11 14:10:55 resnet-172 Safari[272]: INSERT-HANG-DETECTED: Tx time:27.777652, # of Inserts: 33, # of bytes written: 133368, Did shrink: YES
Mar 11 14:12:20 resnet-172 Microsoft Word[358]: CGBitmapContextGetData: invalid context 0x27d792e0

[greg]

I'd be glad to help, but could you please answer these questions:

1) What version of Espionage did you use at the time?
2) What's inside the /Volumes/Time Machine Backups/new transfer folder?
3) Have you checked the Trash for the 'new transfer' folder?

[achiou]

I used Espionage 2.6.1. I have a lot of wmv and avi files (tv shows) and some pdf documents. I can still view the files but if I try to play an avi file Quicktime will open but nothing will play. I checked the trash and it's not there.

[greg]

So the files are still there but some (or all?) of them won't open? Could you please be more specific about the circumstances? If you're unwilling to because this is a public form, feel free to shoot us an email to our support address.